Behind the Scenes at Frederick Prime Dental: A Story of Care

I’ve been practicing dentistry for 16 years, and now with two practices under my belt, I recently stepped into a new chapter—acquiring an office in Frederick. At first, I was nervous. Change always brings uncertainty. I could feel patients looking at me, wondering, *“Who are you?”* And all I could do was be myself, do my best, and live by the philosophy that’s guided me since I opened Trulove Dental in Brunswick back in 2016: *Go above and beyond.*

I’ve always felt called to help those around me—patients, staff, vendors, even the mailman. Because we all need help at some point. And in dentistry, anxiety, trust, money, time… they all play a role. It’s easy to postpone care for any or all of those reasons.

One of my biggest concerns when acquiring this office—now called **Frederick Prime Dental** (located near Walmart and Best Buy)—was the team. Would they align with my philosophy? Would they care the way I care?

Well… after just one month, my belief changed 100%.

Here’s why:

Today, the internet went out. Our TVs—usually playing calming music and scenic visuals—went silent. The rooms felt quiet and rainy. Without anyone asking, Yesenia pulled out her own phone, played the same music we always use, and moved it room to room as I saw patients. That’s care.

Later, a 91-year-old patient lost his car key. We searched everywhere—rooms, bathrooms, waiting area. Nothing. He was frustrated. Yesenia ran outside in the pouring rain and found the key on the street. She handed it to him, soaked and smiling, as if it was nothing. That’s love.

At 8:30pm, Kaylyn from our front office texted me about a patient who had swelling after treatment. She saw the notification pop up on her work computer and reached out. I called the patient directly and eased his concern. That’s dedication.

These are just a few moments from one month. And I couldn’t help but write this down. I’m so thankful to work alongside these beautiful souls who care deeply for our patients.

This might be a long, boring FB post but if you’ve read this far—thank you. And if you ever need help with a dental issue, we’re here. Truly.

With gratitude,

Dr. Henry Sung